Frequently asked questions

What is the Branch Leadership Development Program?

A 12 month accelerated learning and development program designed to equip participants with the skills and experience to secure a Branch Manager role upon successful completion of program.

 

What is involved in the recruitment process?

Our recruitment process begins with an online application. Successful applicants will progress through stages of online testing, telephone interviews, face to face interviews and reference checking. Click here to see important dates.

 

What visa requirement do I need to apply?

Candidates must have Australian/New Zealand citizenship or permanent residency at the time of application.

 

Do you only hire candidates with finance backgrounds?

You don’t need a financial background. We’re after candidates from a wide range of backgrounds who have experience in customer service, leadership, line management and sales. 

 

What are you looking for in an ideal candidate?

• Performance Driven: to achieve high quality outcomes and continuously improve
• Accountable: holds themselves and others accountable by taking ownership and following-up
• Customer Focused: excelling in service and placing our customers at the centre of everything we do
• Team Work: encourages and embraces teamwork by respecting and building trust with one another

 

What experience do you expect an ideal candidate to have?

• Coaching: providing feedback, identifying and actioning the development needs of their people
• Sales Leadership: leading a team to deliver high quality sales (preferably within a retail environment)
• Customer Expertise: delivering excellent customer service and experience

 

Do you only hire candidates with finance backgrounds?

You don’t need a financial background. We’re after candidates from a wide range of backgrounds who have experience in customer service, leadership, line management and sales. 

 

When can I apply?

Applications open 5^th September 2011

 

When do applications close?

Applications close 25^th September 2011

  

Do I require a degree to apply?

No.

 

Where are the positions available?

We have a number of positions available across Australia including New South Wales, Victoria, Tasmania, Northern Territory and Queensland.

 

When does the program start?

Mid February 2012.

 

What is the starting salary for a Branch Leadership Development Program participant?

Our starting salary is market competitive. We will discuss the remuneration and bonus structure details during the recruitment process. We also offer various non-cash rewards and benefits such as product discounts, workplace flexibility, career break options and employee share schemes.

 

I currently work for the Commonwealth Bank but not on this Program. Am I eligible to apply?

To be eligible to apply for this opportunity you must have been employed for less than 12 months in the Commonwealth Bank Branch Network and received a minimum of exceeds expectations on your last performance review. If you are eligible, you must apply online as all applicants will go through the same recruitment process.

If you do not meet these requirements we will be unable to consider you for this program and recommend you speak with your Branch Manager about your development.

 

How many candidates will be part of the Program?

There will be roughly 20 successful candidates across the nation.

 

 

 

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