Banking for older Australians

Online Learning Centre

We have formed a partnership with the NSW Council on the Ageing (COTA) to establish an online learning centre. The centre provides senior Australians with access to and assistance with online technology such as computers and the Internet.

Banking Made Easy for Older Persons Program

Since 1996 the Bank has conducted more than 2000 seminars to help older people make their banking easier through electronic banking. The seminars are available to all older members of the community
EFTPOS and ATM demonstration equipment is used to help older customers familiarise themselves with self-service banking alternatives.
Retired bank officers conduct the seminars with the participation of groups such as the Council on the Ageing and the Australian Pensioners’ and Superannuants’ Federation.

Seminars can be booked by phoning 1800 003 797.