Disability Action Plan
The Group lodged a Disability Action Plan with the Human Rights and Equal Opportunity Commission (HREOC) in August 2004. In recognition of the diverse needs of the communities in which we operate, the overall aim of the Disability Action Plan is to continually improve the accessibility of our services to all our customers, give employees with disabilities a better work environment and to ensure proactive compliance with the Disability Discrimination Act.
This legislation states that:
- People with a disability be given equal opportunity to seek and gain employment
- A person’s disability can only be taken into account when it is relevant and fair to do so
- Employment of a person with a disability may require some adjustments to the work environment to meet the specific needs of the person
Some of the access that we provide for customers with a disability includes:
- Telephone typewriter service
- Tactile ATM keypads
- Audio-enabled ATMs
- Easier frontal access ATMs
- Braille statements
Through the activities in our Disability Action Plan, the Group will continue to raise awareness of our inclusive work culture amongst our employees and customers.
View the Group's Disability Action Plan:
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