Group Executive Profiles

Michael Harte, Group Executive Enterprise Services, and Chief Information Officer, heads the Technology and Banking Operations teams for the Commonwealth Bank. In his role, he is responsible for driving world-class IT and Operational Excellence. For the first time these teams are putting Customer Service excellence at the centre of everything they do.

Michael joined the Group in April 2006 as CIO to lead a new enterprise-wide technology function and implement a new IT strategy. The Group formed Enterprise Services in October 2008 to enable an end-to-end service and process focus as well as accelerate the delivery of innovative customer solutions.

Michael's experience includes systems deployment and organisational change in Europe and the United States. Prior to joining the Group, Michael was VP Information Systems at Citibank.

Michael holds a Bachelor of Business degree and a Diploma in Business. Post-graduate studies include a Master of Science in Systems with distinction from New York University and ongoing work with MIT in enterprise architecture and leveraging information technology for business value.