Reconciliation Action Plan case study

Leroy Wilkinson, Customer Service Representative,Kotara Branch, Retail Banking Services As part of the Group’s commitment to our Reconciliation Action Plan and cultural diversity, we participate in an Indigenous School Based Traineeship program. Leroy Wilkinson joined the Group as a trainee while completing Year 12, starting at the Cardiff Branch in New South Wales, working as a Customer Service Representative (CSR).

Leroy recently graduated from the program and now works full time in the Newcastle Area Office.

“I really enjoyed everything about the traineeship. It was a great experience to be able to work in a professional industry while still doing my HSC,” said Leroy. “The traineeship taught me professionalism and I gained a good insight into corporate life.”

Leroy is looking forward to furthering his career with the Commonwealth Bank and has already set his first goal.

“I want to become a Customer Service Specialist,” said Leroy.