What you need to apply

Below is a list of items we require for you to open an account with us.

Personal identification requirements

To open a business transaction account, you must provide identification so that we can verify your identity in accordance with Government legislation. (If you are an existing customer with satisfactory identification, you will not need to provide this again.)

New customers that are signatories to the account will be required to provide one of the following combinations of personal identification documents:

• 1 x Primary Photographic Identification, OR
• 2 x Primary Non-Photographic Identification, OR
• 1 x Primary Non-Photographic and 1 x Secondary Identification
  
  

Primary Photographic Identification includes:

• Australian Passport
• Australian Drivers Licence with photo
• Australian Proof of Age Card with photo issued under law (all states)
• Australian Defence Force Identity Card
• Australian Firearms License issued under law (all states)
• Foreign National Identity card with photo and signature (translation required if in foreign language)
• Foreign Passport with photo and signature (translation required if in foreign language)
  
  

Primary Non-Photographic Identification includes:

• Australian Birth Certificate
• Australian Citizenship Certificate
• Pension Card issued by Centrelink
• Australian Drivers Licence without photo
• Foreign Birth Certificate (translation required if in foreign language)
• Foreign Citizenship Certificate (translation required if in foreign language)
  
  

Secondary Identification includes:

• Notice issued by the Commonwealth, State or Territory within the last 12 months containing the individual’s name and residential address
• Australian Taxation Notice issued within the last 12 months containing the individual’s name and residential address
• Notice issued by a local government or public utility bill (e.g. gas, electricity, water, rates) within the last 3 months containing the individual’s name and residential address
• If under 18 years, notice issued by a School Principal within the last 3 months containing individual’s name and residential address
• Australian Government issued Security Guard/Crowd Safety Officer identity card (all states)
• Foreign Drivers Licence
  
  

Business account details

You will need to provide business account details including:

• Business name and address
• Australian Business Number (ABN), Australian Company Number (ACN) or Australian Registered Business Number (ARBN)
• Name of proprietor(s) or director(s)
• Name, date of birth and residential address of all account signatories
• For incorporated associations, the Certificate of Incorporation
• For partnerships and sole proprietors, the Certificate of Registration of Business Name
• For government agencies, a letter of delegated authority for opening an account 
• For trustees and trusts, the Trust Deed
  
  

Operating account information requirements

You will need to provide account operating information including:

• All signatories who are authorised to operate the account
• The method of operation, for example, any one to sign, any two to sign, the treasurer plus one to sign
  
  

Tax file number requirements

You are not required to provide tax file numbers (TFNs) or Australian Business Numbers. However, we are obliged by law to deduct tax from interest earned where a TFN/ABN or TFN/ABN exemption has not been quoted on an account or where interest is credited to an account of a non-resident.