Help & support
We'll keep your transactions secure with:
Custom pricing – your Relationship Manager will talk you through the fees and costs.
Please contact your Relationship Manager - they can help confirm that CommWeb is right for you and walk you through the application process.
If you don't have a Relationship Manager, we'd still love to hear from you. Call 1800 730 554 to speak directly with an eCommerce specialist.
A sophisticated and highly customisable payment gateway. Popular with medium to large businesses.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets4
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
A flexible payment gateway with a range of checkout options. Popular with businesses that have complex needs around recurring payments.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets3
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
A simple plug-in that connects with your existing shopping cart and checkout. Popular with micro and small businesses.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
An eCommerce solution delivering payment choice, operational efficiency and security via a single API integration.
Direct payments via API
Hosted payments
Shopping cart plug-in
Virtual terminal (MOTO)
E-invoicing
Digital wallets5
Manage store via app
Direct debit
Billing & recurring payments
Alternative Payment Methods
Hosted lightbox
Hosted session
Direct payment via API
EMV 3D Secure (3DS 2.0) checks a number of data points to identify and authenticate customers. Based on the calculated transaction risk, the cardholder may be prompted to verify their ID eg. with a one-time password or biometric authentication.
CommWeb integrates with Magento, WooCommerce, OpenCart and many others – please contact your Relationship manager to discuss.
We accept online payments from major card types, including:
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our merchant support hub.
Applications for a merchant facility are subject to the Bank’s approval. View our Merchant Agreement, and further information available at our merchant support hub.
1 Same day settlement available to eligible customers with a Commonwealth Bank Business Transaction Account and a linked Commonwealth Bank merchant facility. ‘Same day’ includes all card sales before 5.30 pm (Sydney/Melbourne time).
2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions team on 1800 730 554, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
3 Apple Pay only.
4 Apple Pay and Google Pay™. Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.
5 Includes Apple Pay and Google Pay™. In order to set up digital wallets on PowerBoard, you will need existing credentials with the relevant service provider. Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.
American Express is a trademark of American Express. Diners is a registered trademark of Diners Club International Ltd. JCB is a registered trademark of JCB Co. Ltd. Mastercard is a registered trademark of Mastercard International Incorporated. Visa is a registered trademark of Visa International Service Association. Google, Google Pay and related marks and logos are trademarks of Google LLC. Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Afterpay and the related service mark and logo are registered and unregistered trademarks of Afterpay Australia Pty Ltd. PayPal and the PayPal logo are trademarks of PayPal Inc.
