Receiving payments

It’s important to have defined systems and processes in place to manage payments from customers. We offer a range of options to make it easier for you to track and process customer payments.

BPAY®
BPAY® allows you to collect payments either by phone or via the internet, reducing administrative costs. The facility maximises cash flow as funds are credited to your account on the same day. BPAY® also provides an electronic record, so you can download data and reconcile payments against your receivables system.

Direct Debit
Direct debit allows you to debit your customers’ nominated cheque or savings accounts in any financial institution within Australia. It enables you to reduce the collection time cycle and improve cash management because you know what funds will be received on a given date. You also reduce administrative time because payments are transmitted to us in one single electronic file.

BPOINT Direct Debit (credit card)
The BPOINT Direct Debit from credit card service enables your clients to pay their accounts using an American Express, Diners Club, MasterCard or Visa card. It offers them greater convenience and ensures you receive funds promptly and securely.

Retail Lockbox
Retail Lockbox frees you from collecting, processing and depositing mailed payments. These payments are received at a single, specially designated post office locked bag and delivered to us for processing. Payments are credited to your account on the same day.

Agency Payment Facility
Under this facility, we’ll collect and process all your payments, helping you manage your cash and payments more effectively. Payments are credited to your account on the same day, while detailed electronic statements enable quick and easy reconciliation with your accounts receivable system.