Applications for the 2008 intake open Monday September 3 2007.

Click here to apply.

Click here for existing applications.

Net Leader is a 12 month accelerated development program designed to provide you with the opportunities to attain business knowledge, skills and experience required to become a Branch Manager.

The program will consist of you rotating through a number of roles in the Branch network such as:

Customer Service Representative

Customer Service Specialist

Personal Lender

Customer Service Manager

Branch Manager

At the completion of each rotation, you will develop a thorough understanding of all aspects of the role and how it interacts with other roles and departments.

During the program, you will also be provided with support in terms of Mentors, Peer Support Groups, Placement Managers, orientation, formal training and on-the-job training.

Upon becoming a Branch Manger you will be responsible for building and leading an energetic and proactive team that excels in customer services and achieves targets relating to business development, profit growth, market share growth and customer retention.

We are seeking candidates with the following attributes for the Net Leader program:

Demonstrated leadership, people management and business development skills

Willingness to work in a busy, commercial, competitive and target-driven environment

Desire to deliver excellent customer service

Willingness to develop sales and service skills

Willingness to accept coaching and to coach others

Ability to interact with a wide range of customers and colleagues

Opportunities currently exist in branches that are attached to Areas.

View further information on the location of our Areas.

As part of the Net Leader program, you may be expected to rotate through a number of branches within the Area.

Upon successfully completing the Net Leader program, you will be eligible to become a Branch Manager.

As a Branch Manager, you will work with your team consisting of Customer Service Representatives, Customer Service Specialists and Customer Service Managers to achieve the Branch's targets. You will also work closely with your Area Manager and other Branch Managers within the Area to ensure the Area's targets are being met.

The key tasks of a Branch Manager include:

leading, motivating and developing your team through observation, feedback and coaching

managing and championing the sales and service process within the Branch

interacting with customers to develop customer relationships, create interest in products and services that may suit their needs and facilitate customer retention

analysing the work performance of your team to identify better ways to perform tasks. Contributing ideas to make systems and processes more effective

ensuring staff resources are effectively managed to meet customer demands such as queue management

developing and building lead networks by promoting the Bank through actively participating and contributing to the local community

contributing to the local marketing and promotional activities involving your Branch and reviewing the outcomes

providing input to the development of the Area Office operational plan

analysing the financial performance of your branch and devising strategies to achieve your Branch's operational plan

responding and resolving customer queries or complaints in a timely and effective manner

undertaking home loan interviews, as required

recruiting branch staff

demonstrating a commitment to workplace safety through regular reviews and actioning of the workplace safety plan

ensuring audit and security checks are undertaken in a diligent manner

View a recent interview with a Branch Manager.

Please note, if you have been employed in the Commonwealth Bank Branch Network for more than 6 months we are unable to consider you for the Net Leader program. We recommend you speak with your Branch Manager or Area Manager about your development.

Email netleader@cba.com.au or call 1800 448 880 for further information on the program.

Click here to apply.