The Recruitment Process
Our recruitment process has been developed to ensure we understand your career goals and aspirations and
to unearth how you might fit into our organisation.
Step 1: The application - our roles have a number of criteria to which you will be asked to respond to during the online application process.
Step 2: Phone interview - if you meet our criteria, one of our recruitment consultants may contact you for an initial telephone interview.
Step 3: Face-to-face interview - You may then be invited to attend an interview with line managers. This interview is to determine your ability to perform the role. It is essential to remember that the interview is not an interrogation - it is a business conversation, where both participants ask and respond to questions.
You should always think of an interview as a two way process: you are interviewing a potential manager / employer as much as they are interviewing you. You should use the interview as an opportunity to gather as much information as you can and to assess if the area, manager and role will be right for you.
Step 4: Reference checks - we conduct at least two reference checks with previous employers. We recommend that you contact your referees before we do. We will not conduct any reference checks without contacting you first.
Step 5: Probity check (Background check) - employment within some areas of the Bank is conditional upon passing a probity check. This may include a criminal history check, ASIC check or bankruptcy check. This information is required to help us assess your suitability to the role that you have applied for.
You will be advised if you are required to complete a Background Check Form. Your application will not be able to proceed if this check is not conducted. If you are under the age of 18, you will be required to complete a Juvenile Criminal Consent Form.
Step 1: The application - our roles have a number of criteria to which you will be asked to respond to during the online application process.
Step 2: Phone interview - if you meet our criteria, one of our recruitment consultants may contact you for an initial telephone interview.
Step 3: Face-to-face interview - You may then be invited to attend an interview with line managers. This interview is to determine your ability to perform the role. It is essential to remember that the interview is not an interrogation - it is a business conversation, where both participants ask and respond to questions.
You should always think of an interview as a two way process: you are interviewing a potential manager / employer as much as they are interviewing you. You should use the interview as an opportunity to gather as much information as you can and to assess if the area, manager and role will be right for you.
Step 4: Reference checks - we conduct at least two reference checks with previous employers. We recommend that you contact your referees before we do. We will not conduct any reference checks without contacting you first.
Step 5: Probity check (Background check) - employment within some areas of the Bank is conditional upon passing a probity check. This may include a criminal history check, ASIC check or bankruptcy check. This information is required to help us assess your suitability to the role that you have applied for.
You will be advised if you are required to complete a Background Check Form. Your application will not be able to proceed if this check is not conducted. If you are under the age of 18, you will be required to complete a Juvenile Criminal Consent Form.
Preparing for your interview
It's natural to be slightly anxious at an employment interview. However, by doing some preparation before hand,
the more confident you'll feel, and less anxious you'll be. Here are some tips which may assist you:
Conduct your research on the Bank and the area in which you are interested in.
Read the position description before your interview, and prepare some potential responses to questions, i.e. examples of how you previously responded to various situations and challenges in the workplace.
Be prepared to talk about your areas for development. Select a skill that you wish to improve, and think of a way you could overcome that weakness.
Rehearse! Sit down with a friend, or practice in front of the mirror - look at your body language, and facial expressions.
Prepare some questions to ask during the interview.
Be on time for your interview. If you are unavoidably delayed, ensure you have a contact number for the person you are meeting to let them know you are running late.
Look professional and well groomed - first impressions count.
Finally, remember the three C's - be Cool, Calm and Confident.
Conduct your research on the Bank and the area in which you are interested in. Read the position description before your interview, and prepare some potential responses to questions, i.e. examples of how you previously responded to various situations and challenges in the workplace. Be prepared to talk about your areas for development. Select a skill that you wish to improve, and think of a way you could overcome that weakness. Rehearse! Sit down with a friend, or practice in front of the mirror - look at your body language, and facial expressions. Prepare some questions to ask during the interview. Be on time for your interview. If you are unavoidably delayed, ensure you have a contact number for the person you are meeting to let them know you are running late. Look professional and well groomed - first impressions count. Finally, remember the three C's - be Cool, Calm and Confident.
Privacy Statement
If you choose to apply for a position with The Commonwealth Bank of Australia (the Bank) or its associated
entities, you will be asked to provide us with or allow us access to your personal information. Such
information may include your name, address, contact details, CV, employment details, referees and results
of probity checks and psychological assessments.
The personal information we collect from you will only be used for the purpose of recruitment by the Bank and its associated entities. This information may be disclosed to referees, security organisations, recruitment agencies and other third parties who perform services on our behalf during the recruitment process. All Bank Group staff and external agents are bound by strict confidentiality requirements. We will obtain your consent before disclosing any sensitive information.
The personal information we collect from you will only be used for the purpose of recruitment by the Bank and its associated entities. This information may be disclosed to referees, security organisations, recruitment agencies and other third parties who perform services on our behalf during the recruitment process. All Bank Group staff and external agents are bound by strict confidentiality requirements. We will obtain your consent before disclosing any sensitive information.
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