Collect a payment

Enter your details to collect your payment.

Collection code

Enter your collection code

Only 25 characters max can be entered

Mobile number (including country code)

Enter your mobile number

Only numbers can be entered

Only 25 characters max can be entered

{{paymentDetails.senderFirstName}} {{paymentDetails.senderLastName}} has made a payment of {{paymentDetails.targetAmount | number:paymentDetails.targetCurrencyPrecision }} {{paymentDetails.targetCurrencyCode}}. You can claim the payment with your bank account details in {{paymentDetails.targetCountryName}}.

{{paymentDetails.senderFirstName}} sent you this message: {{paymentDetails.senderMessage}}

In accordance with Chinese regulations:

CNY currency can only be received by Chinese citizens (not businesses). Your Chinese National Identification Number and Chinese Telegraphic Code is required
The cumulative annual limit is 50,000 AUD. Any payments exceeding this limit will be returned.

In accordance with South African regulations:

You'll be contacted by your bank prior to them processing your payment.

Your payment will expire on .

By clicking Next, you agree that you’ve read and accepted the Terms & Conditions.

For additional help see our Frequently asked questions.

Something went wrong. Please try again later !

Don’t go anywhere…

We’re processing your request.

Enter your details

Your details are needed to collect your payment. The sender will see your bank account and personal details in their transaction history. For more information on how we handle your personal information, see our Privacy Policy.

Bank account for {{paymentDetails.targetCountryName}}

What bank details do you have?

Enter a value for this field

Only 35 characters max can be entered

Only letters, numbers and spaces can be entered

This is an invalid bank code.

{{bankBranchDetails.bankName}}. {{bankBranchDetails.location}}

Account holder's name

Enter a value for this field

Only 35 characters max can be entered

Only letters, numbers and spaces can be entered

{{ detailsModel.accountNumberTypeName }} {{ bankCodeDetails[0].accountNumberTypeName }} {{ bankCodeDetails[0].accountNumberTypeName }} or {{ bankCodeDetails[1].accountNumberTypeName }} {{ bankCodeDetails[1].accountNumberTypeName }}

Enter a value for this field

Only 35 characters max can be entered

Only letters and numbers can be entered

Personal details

A numeric code used to convert your Chinese name for CNY payments.

Enter a value for this field

Only {{extraDetail.maxLength}} characters max can be entered

Residential address (postal box is not accepted)

Enter a value for this field

Only 35 characters max can be entered

Only letters, numbers, spaces and the following characters: ( ) ~ ' - _ can be entered

Only 35 characters max can be entered

Only letters, numbers, spaces and the following characters: ( ) ~ ' - _ can be entered

Postcode or zip code

Only 10 characters max can be entered

Only letters and numbers can be entered.

Country of residence

Allow {{paymentDetails.senderFirstName}} to save your details and send future payments directly to your bank account.

Your mobile number can only be saved against one bank account in their address book.

Something went wrong. Please try again later !

Don’t go anywhere…

We’re processing your request.

Verification

To ensure that your phone is securely with you, we’ve sent a message to +.

Enter security code

Enter a value for this field

Only 25 characters max can be entered

Don't go anywhere. The verification code we sent you may take a few minutes to arrive
For additional help please see our Frequently asked questions.

The verification code doesn't look right. Check it's right and try again.

Don’t go anywhere…

We’re processing your request.

Confirm collection

Amount

{{paymentDetails.targetAmount | number:paymentDetails.targetCurrencyPrecision }} {{paymentDetails.targetCurrencyCode}}

From

{{paymentDetails.senderFirstName}} {{paymentDetails.senderLastName}}

Deposit to

{{ bankCodeDetails[0].accountNumberTypeName }} :

{{ bankCodeDetails[0].bankIdentifierTypeName }} :
{{bankBranchDetails.bankName}}. {{bankBranchDetails.location}}

Address

You have agreed to allow {{paymentDetails.senderFirstName}} to save your details for future payments. Future payments from {{paymentDetails.senderFirstName}} will be sent directly to your bank account
Your payment should be available in your bank account within 3 business days
Banks may deduct fees during the processing of your payment. These fees will be deducted from your payment before it is sent to your account.

Collecting your payment...

Collection successful

You've collected your payment.

Amount

{{receiptDetails.targetCurrencyAmount | number:paymentDetails.targetCurrencyPrecision}} {{receiptDetails.targetCurrencyCode}}

Receipt

{{receiptDetails.receiptNumber}}

From

{{receiptDetails.senderFirstName}} {{receiptDetails.senderLastName}}

Paid to

{{receiptDetails.accountName}}

Account number : {{receiptDetails.accountNumber}}

{{receiptDetails.bankIdentifierTypeName}} : {{receiptDetails.branchIdentifierTypeValue}}

{{receiptDetails.bankName}}. {{receiptDetails.branchCity}}

Collected on

{{receiptDetails.collectionDate | date:'longDate' }}
(Sydney / Melb time)

Your payment should be available in your bank account within 3 business days
Banks may deduct fees during the processing of your payment. These fees will be deducted before your payment is sent to your account.

You're unable to collect your payment

Please discuss your transaction with {{paymentDetails.senderFirstName}} {{paymentDetails.senderLastName}}

For additonal help please see our Frequently asked question page.