Phone us

Personal banking

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Or, for all Telephone Banking Self Service and enquiries including:

• Balances
• Funds Transfers
• BPAY
• Card Activation
• Credit Cards
• Home Loans
• Personal Loans
• NetBank

13 2221

Overseas general enquiries

+61 13 2221

Overseas NetBank enquiries

+61 13 2828

Overseas Compliments and complaints hotline

+61 2 9841 7000

Colonial Home Loans (and Home Loans provided through a broker) 

 13 2407

Emergency calls

Lost or stolen credit cards

13 2221

Emergency collect calls

+61 2 9999 3283

Business banking

General enquiries (24 hours, 7 days)

13 1998

CommBiz (8am - 7.30pm EST, Monday - Friday)

13 2339

Merchant services - new customers (24 hours, 7 days)

1800 730 554

Merchant services - existing customers (24 hours, 7 days)

1800 230 177

Agribusiness (7am - 7pm, Monday - Friday)

1300 245 463

Flexi Loan (8am - 6pm, Monday - Friday)

1800 072 241

Asset finance specialist (8am - 8pm, Monday - Friday)

1800 811 446

Trade finance specialist (8am - 6pm, Monday - Friday)

1300 654 112

Commodities specialist (8am - 5pm, Monday - Friday)

1800 633 957

Business insurance (8am - 8pm, Monday - Friday)

13 1056

Overseas business banking

+61 2 9378 9500

Overseas CommBiz help

+61 2 9115 1479

CommSec

Commonwealth Securities (8am - 8pm EST, Mon - Fri)

13 1519

Cash Management (8am - 8pm EST, 7 days a week)

13 1519

Commonwealth Securities fax

(02) 9312 4100

Corporate Financial Services

Specialists

1800 019 910

CommInsure (8.30am – 6.00pm EST, Mon - Fri)

Home, Car and Travel (8am - 8pm EST, 7 days)

13 2423

Life Insurance (8am - 8pm EST, Mon - Fri)

13 1056

Annuities (8am – 8pm EST, Mon - Fri)

13 1056

Investment Growth Bond

1800 624 100

Colonial SuperChoice MasterTrust

1800 552 660

Colonial Select Personal Superannuation

1800 552 660

Colonial SuperTrace

1300 788 750

Commonwealth Financial Services

13 2015

Colonial First State (8.00am - 7.00pm EST, Mon - Fri)

Colonial First State

13 1336

Commonwealth Financial Planning (8.30am - 5.00pm EST, Mon - Fri)

Commonwealth Financial Planning

1800 241 996

Media

All media inquiries can be directed to our media team

Customers who are deaf, hearing-impaired or speech-impaired

Contact us via the National Relay service (24 hours, 7 days a week)

• Telephone Typewriter (TTY) service users can be connected to any of our telephone numbers via 133 677

• Speak and Listen (speech-to-speech relay) users can also connect to any of our telephone numbers by calling 1300 555 727

• Internet relay users can be connected to our telephone numbers via National Relay Service

Working at the Commonwealth Bank (8.30am - 5.00pm, Mon - Fri)

Careers Centre

1800 989 696

Graduate recruitment

1800 448 880