Phone us
To get in touch by telephone, select from the contact numbers below:
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Personal banking
For all Telephone Banking Self Service and enquiries including: |
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13 2221 |
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Overseas general enquiries |
+61 13 2221 |
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Overseas NetBank enquiries |
+61 13 2828 |
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Overseas Compliments and complaints hotline |
+61 2 9841 7000 |
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Colonial Home Loans (and Home Loans provided through a broker) |
13 2407 |
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Emergency calls |
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Lost or stolen credit cards |
13 2221 |
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Emergency collect calls* |
+61 2 9999 3283 |
*To use this reverse charges number you are required to connect via an international operator in the country you are in. Please note: we have no control over countries/ international phone companies and charges they may pass on to the customer when using the +61 2 9999 3283 number.
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Business banking |
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General enquiries (24 hours, 7 days) |
13 1998 |
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Agribusiness (7am - 7pm, Mon - Fri) |
1300 245 463 |
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Asset finance specialist (8am - 8pm, Mon - Fri) |
1800 811 446 |
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Business insurance (8am - 8pm, Mon - Fri) |
13 1056 |
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CommBiz (24 hours a day, 7 days) |
13 2339 |
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Commercial card (24 hours, 7days) |
13 1576 |
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Commodities specialist (8am - 5pm, Mon - Fri) |
1800 633 957 |
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Flexi Loan (8am - 6pm, Mon - Fri) |
1800 072 241 |
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Merchant services - existing customers (24 hours, 7 days) |
1800 230 177 |
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Merchant services - new customers (24 hours, 7 days) |
1800 730 554 |
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Trade finance specialist (8am - 6pm, Mon - Fri) |
1300 654 112 |
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Overseas business banking |
+61 2 9378 9500 |
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Overseas CommBiz help |
+61 2 9115 1479 |
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Colonial First State |
13 1336 |
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Annuities (8am – 8pm EST, Mon - Fri) |
13 1056 |
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Colonial Select Personal Superannuation |
1800 552 660 |
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Colonial SuperChoice MasterTrust |
1800 552 660 |
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Colonial SuperTrace |
1300 788 750 |
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Commonwealth Financial Services |
13 2015 |
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Home, Car and Travel insurance (8am - 8pm EST, 7 days) |
13 2423 |
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Investment Growth Bond |
1800 624 100 |
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Life insurance (8am - 8pm EST, Mon - Fri) |
13 1056 |
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Cash Management (8am - 8pm EST, 7 days) |
13 1519 |
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Commonwealth Securities (8am - 8pm EST, Mon - Fri) |
13 1519 |
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Commonwealth Securities fax |
+61 2 9312 4100 |
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Commonwealth Financial Planning |
1800 241 996 |
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Specialists |
1800 019 910 |
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All media inquiries can be directed to our media team |
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All shareholder inquiries can be directed to our investor relations team |
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Careers Centre |
1800 989 696 |
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Graduate recruitment |
1800 448 880 |
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Contact us via the National Relay service (24 hours, 7 days) |
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