Help & support
CommBank Neo: It's a new way to pay! An interest-free credit card without any late fees or surprise charges - just a simple monthly fee. Say goodbye to complex percentages and calculations.
You'll also get some benefits through CommBank Yello Cashback Offers.1
Your CommBank Neo monthly fee is based on your credit limit .
This fee is charged at the end of your statement period. Each statement period runs for about 30 days, so you’ll be charged around the same time every month. You’ll then have 25 days from that time to pay (i.e. your due date).
The fee you pay depends on the limit you have when your statement period ends. If you change from a $3,000 to a $1,000 limit within a given statement period, and use your card, you’ll be charged a $15 fee at the end of period.
We’ll waive your monthly fee if you don’t have any processed transactions2 in a given statement period and you pay your previous statement closing balance in full (i.e. the total amount you owe from your last statement period) by the due date.
CommBank is rewarding you when you shop, which is why we’ve partnered with big brands to give you cashback when you activate and redeem your CommBank Yello Cashback Offers.
We'll send you shopping offers based on where you've shopped before, and similar places we think you'll like.
Available to eligible1 Mastercard® cardholders in the CommBank app.
Instantly lock, block or limit your card for extra control through the CommBank app or NetBank.
Other fees may apply so check our standard fees and charges and read the key facts about our credit cards.
1 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au) (‘CommBank Yello’). Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
2 If you don't have any processed transactions in a given statement period and pay your previous statement closing balance in full by the due date, you won't be charged a monthly fee for that statement period. We may process transactions later than the day you originally made them. This is when your transaction is no longer a pending transaction and has been fully processed by us.
3 We’re unable to block cash advance transactions that aren’t sent to us for authorisation. These will not incur any additional fees or interest charges.
The advice on this website has been prepared without considering your objectives, financial situation or needs. You should, before acting on the advice, consider its appropriateness to your circumstances. Applications for credit cards are subject to credit approval. Full terms and conditions will be included in our Letter of Offer. Bank fees and charges apply.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
