Accessing our apps on your mobile?

Apple

The Property Guide app and Commbank app are available on iPhone 3, 3GS and iPhone 4 devices.

 

NetBank for tablet is available for iPad 1 and iPad 2.

 

An iPhone 3GS handset or above is required to use the augmented reality feature in the Property Guide application. If you don’t have 3G or Wi-Fi switched on, you can still use the application but there are some limitations. Features such as the calculators and favourites will be available but no new property data can be retrieved. Augmented reality is not available on the iPhone 3G, iPod Touch and iPad. 

Android

The Commbank app is now available for Android and can be downloaded from Android Market.

 

Android 2.2 or above is required to access ‘currency alerts’ within the Foreign Exchange Toolkit.

 

NetBank for tablet is available for Android honeycombe 3.0 or above.

 

Windows Phone 7

A lighter version of the Commbank app is now available for Windows Phone 7.

Standard phone

All other internet enabled devices, can access NetBank Mobile by typing the following into your mobile browser:  www.netbank.com.au/mobile.

 

CommSec Mobile can also be accessed by typing the following into your mobile browser: m.commsec.com.au.

Do I have to pay to download or use the Commbank app? 

All of our apps are free to download. Once you have downloaded the app to your iPhone, iPod touch or Android phone, an internet connection is required to use most of its features (standard data download and internet usage charges may apply. Check with your internet service provider or your mobile phone service provider for further details). Your carrier’s standard call charges also apply if you call us from your mobile.

 
 

• Important Information
  Special conditions using NetBank on your mobile phone.
  
  The version of NetBank specially tailored for your mobile phone is designed for phones linked to the network of an Australian telecommunications provider. It may not be available to some customers who have an overseas telecommunications provider.
  
  You must be registered for Two Factor Authentication using NetCode SMS or a NetCode Token to access NetBank on your mobile phone. If you are registered for Two Factor Authentication using a NetCode Token you will be required to generate and enter your current NetCode when you log in.
  
  If you have an exemption from Two Factor Authentication for any period of time, you will not be able to access NetBank on your mobile phone for the duration of that exemption.
  
  You are responsible for any charges imposed by your telecommunications provider for connecting to NetBank on your mobile phone, including call costs and data costs associated with browsing the internet. You can continue to use NetBank on your mobile phone overseas if you have roaming access to the internet on your phone. Your telecommunications provider’s charges may be higher than those for using NetBank on your mobile phone in Australia if you access it while overseas. 
  
  If your client number is suspended by the Bank for any reason (for example, if an incorrect password has been entered) you will be unable to access NetBank via a computer or a mobile phone until it is reactivated.