If you are a Commonwealth Bank credit card customer who has qualified for complimentary insurance cover and you’ve been affected by the Air Australia collapse, we may be able to help.
Who to contact
Are you covered by our complimentary International Travel Insurance?
If you have spent at least $950 on each eligible person’s travel costs, or at least 90% of the cost of each eligible person’s return overseas travel tickets using your Commonwealth Bank Gold, Platinum or Diamond Credit Card, your Commonwealth Awards Points with Flight Centre, or a combination of them both before leaving Australia, you may qualify for complimentary International Travel Insurance to help with any out-of-pocket expenses you may have incurred as a result of the unexpected cancellation of Air Australia flights.
You may be covered for up to $5,000 per person, or, if you are travelling with your spouse or dependent children, you may be covered for up to $12,000.
Which Commonwealth Bank credit cards receive complimentary International Travel Insurance?
You will receive up to three months complimentary International Travel Insurance, for eligible travel purchased with the:
You will receive up to 12 months complimentary International Travel Insurance, for eligible travel purchased with the:
To claim, you must:
To find out more, read our credit card insurance booklet. Note that restrictions and exclusions may apply.
For more information on the Air Australia situation: please visit www.airaustralia.com