Help centre
Frequently asked questions
Find answers to all of the most frequently asked questions about your new Commonwealth Bank Awards American Express® Card and your new-look Commonwealth Bank Awards MasterCard® or Visa.
Select a category from the menu on the left hand side to get started.
Request your new cards
We’ve relaunched our Awards cards. A brand new Commonwealth Bank American Express® Card is now available which will earn you more points for every $1 spent and which offers a range of new privileges and rewards, to complement the Commonwealth Bank Awards MasterCard® or Visa with which you’ll enjoy the convenience of worldwide acceptance at over 29 million locations.
Calculate your points
Calculate the points you could earn with your Commonwealth Bank American Express Card.
American Express Merchant Map
Use the new Merchant Map to find places in your area that accept your Commonwealth Bank American Express Card.
American Express® is a registered trademark of American Express.
MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.