PayPass is a faster way to pay with your MasterCard credit or debit card. Instead of swiping your card at the checkout, simply tap your card on a special PayPass reader.
If your purchase is under $100, there’s no need to sign or enter a PIN. So you'll get in and out faster than before.
Make sure you hold your card in close proximity or against the PayPass reader as the Radio Frequency signal has a very short range. If you continue to have problems, contact the customer service hotline on 13 2221 to arrange a replacement card.
If your credit or debit card has the MasterCard PayPass logo on it then it has PayPass.
All Commonwealth Bank MasterCard credit and debit cards have PayPass.
PayPass is faster than traditional EFTPOS and is ideal for transactions under $100, as no signature or PIN is required. You don't need to count your change or worry whether you have enough cash on hand to make your purchase.
Just like any retail purchase, merchant receipts are available upon request. And all PayPass purchases are recorded on your statement along with all your other card purchases.
No. Only MasterCard credit and debit cards that show the PayPass logo have the chip and antenna that make it possible to pay with a tap. MasterCard credit and debit cards that aren’t equipped with PayPass can’t be read with a tap - they need to be swiped to make a purchase.
No. PayPass readers have a limited range. Your cards need to be within 6mm to be read.
MasterCard credit and debit cards with PayPass should actually touch the PayPass reader to work.
PayPass is designed to be just as secure as the magnetic stripe on traditional MasterCard credit and debit cards.
It doesn't matter how many times a card is read by the PayPass reader, the charge will only occur once.
Yes. The credit issued by the merchant will show up on your account whether the retailer used the magnetic stripe or PayPass feature of your MasterCard credit or debit card.
Yes. If the retailer doesn’t have a PayPass reader installed, you can continue to swipe your PayPass credit card just as you always have.
No, but excessive bending could result in damage to the antenna and should be avoided. If your PayPass enabled credit or debit card stops working with a tap, please let us know by calling 13 2221.
PayPass is a permanent feature of your card and can’t be disabled. You can still swipe your credit or debit card just as you always have, if you don't want to make a purchase using PayPass.
MasterCard is the registered trademark of MasterCard International Incorporated. PayPass and Tap & Go are trademarks of MasterCard International Incorporated.