Frequently asked questions

What sort of managed funds do you have?

Colonial First State offers a large range of managed funds through its award-winning FirstChoice platform.

Where can I start a savings plan?

If you’re just starting out, you can start a savings plan with a bank savings account. Check out our range of savings accounts.

If you have already saved $1,000 and can afford to continue saving at least $100 a month, you can start a regular investment plan with the Colonial First State FirstChoice range of managed funds.

How do I know which type of investment is best for me?

Everyone’s circumstances are different and there is no single investment that suits everyone. Read the Investment basics section to find out more about the investment fundamentals.

Meeting with a financial planner is also an excellent way to discuss your needs, clarify your objectives and work out which investments suit your circumstances. Find out more about how a Commonwealth Financial Planner can help you, or to make an obligation-free appointment with a Commonwealth Financial Planner call 1800 241 996 or email us.

How do I log in to FirstNet?

You can login to, or register for, Colonial First State’s FirstNet service here. 
To login, you’ll need your Online Identification Number (OIN) and your Personal Identification Number (PIN). If you don’t have these, you can call Colonial First State on 13 13 36, 8am – 7pm (Sydney time), Monday to Friday.