How we protect you

With one of the largest security departments in Australia, we monitor Commonwealth Bank transactions and branches worldwide. And without giving the game away to the bad guys, you can rest assured knowing our precautions include:

General

• Comprehensive procedures for physical security and incident response
• Ongoing security-awareness training for all staff
• Advanced fraud detection technologies, including the use of an automated voice system, further enhancing your protection

ATMs

• State-of-the-art technologies such as anti-fraud devices and cameras
• Highly visible locations

Branches

• Physical security, including the use of security staff and cameras for remote monitoring
• A dedicated 24/7 real-time Incident Monitoring Centre that monitors alarms in all branches, and responds to security incidents