How do I know which bill I can pay In Person using BPOINT?
Look for the BPOINT logo on your next bill. You can pay your bill at any retail outlet displaying the BPOINT logo. You can also refer to this site for a complete list of participating BPOINT billers.

How can I find my nearest BPOINT outlet?
Use the Retailer locator to find your local BPOINT outlet. Enter a postcode or suburb and the list of retailers in your area will be shown. You can also identify a BPOINT outlet by the signage.

Commonwealth Bank branches in South Australia are now accepting BPOINT In Person bills.

What payment method can I use?
BPOINT accepts cash, debit and credit cards, however not all billers accept all payment types. Check your bill for payment instructions.

Does BPOINT take a long time to pay?
No. BPOINT is quick and easy and your bill is processed directly from an EFTPOS terminal. An average BPOINT payment takes about 30 seconds.

Are there any charges associated with BPOINT?
No. BPOINT is free.

Will BPOINT give me proof of payment?
Yes. A receipt will state how much you paid, the biller, the BPOINT outlet, time and date. It will also provide you with a reference number. You can use this as your proof of payment.

How does the biller know I've paid my bill?
BPOINT processes your payment and provides a report to the biller the following day. The biller will have a record of how much you paid, which bill you paid and when.

If I pay my bill on the due date will the biller receive my payment in time?
Yes. The biller will have a record of the time and date you paid your bill.

What if I have a dispute with the biller?
If you have any queries regarding your BPOINT payment, contact your biller immediately.