About Group Operations

Within Enterprise Services, Group Operations ensures the origination, production, validation and fulfilment of all consumer and commercial financial transactions and trades on behalf of the Group.

As the strategic centre of the Group, we deliver the products and services of the Bank to our customers and ensure our processes operate in line with operational risk best practice. We aim to make life simpler and safer for our customers, thereby enabling our businesses to improve the financial wellbeing of our customers and communities. We’re commercial and people-focused, ensuring change is sustainable, successful and rapid.

Enterprise Services (Technology & Operations) is responsible for world-leading applications of technology and operations across every single aspect of CommBank – from innovative product platforms for our customers, to essential tools within our business.

Whatever you’re working on, you’ll be empowered to spark change, transform an industry and deliver what really matters. We’re passionate about what we can do with a truly diverse team.

Learn more about Technology at CommBank

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Our programs

Graduate Program

The Group Operations Graduate Program offers an 18-month head office program and includes three structured rotations through key areas, to build diverse capabilities and fast-track you to roles in operational leadership. 

You’ll work within supportive teams and develop your skills while you contribute to our technology and operations innovations. You’ll be encouraged to pursue your interests in operations and tailor the program to you.

Group Operations graduates can choose from rotations in the following areas:

  • Performance & Strategy
  • Financial Crimes
  • Market Operations
  • Commercial Operations
  • Everyday Banking & Consumer Finance
  • Retail Home Lending
  • Payment Services

During the program, you’ll work with other Group Operations graduates, using the knowledge you’ve gained over the rotations, to complete a project to design a solution for the business.

Your program also includes multiple professional development opportunities, including Design Thinking, Agile training, interactive masterclasses and graduate conferences. These collaborative sessions will enable you to develop leadership capabilities, enhance your presentation skills and critical thinking.

You’ll be exposed to topics such as emotional intelligence, resilience and leading through change, which will prepare you for success during the program and beyond.

We have roles available in Sydney for the Group Operations program.

Where could the Program take you?

Our Graduate Program is designed to bring you into the speed and scope of operations at CommBank, to fast-track your career. Roles you could land beyond your program include:

  • Strategic Projects
  • Manager Operations
  • Change Management
  • Process Reengineering
  • Insights Analytics
  • Specialist Operations Utility such as:
    • Financial Crime
    • Sanctions
    • Market Operations
    • Commercial Banking
    • Home Lending
    • Consumer Finance & Banking

Summer Intern Program

This 10-week Program provides exposure across our diverse business. You’ll receive training and networking opportunities, be supported by a buddy and have the chance to contribute meaningfully to our business.

What we look for

We consider graduates from all degree backgrounds. To be successful in your career in Group Operations, you’ll need to be proactive, solutions-focused and resilient.

We welcome anyone with an interest or experience in Operations, including any type of frontline retail. A passion for and interest in technology is encouraged but not required.

You are a strong role model of our purpose and values, and demonstrate leadership attributes. You have excellent interpersonal and communication skills, and are commercially minded and passionate about delivering exceptional customer service.

Benefits 

As well as building a strong understanding of the operations of CommBank, you’ll also benefit from:

  • Training and development: Gain access to important technical and development resources to help you expand your skills and knowledge during your graduate program and beyond
  • Exciting projects: Experience and contribute to the speed and scope of projects driven by Group Operations
  • Collaboration: Incubate and accelerate ideas to deliver products and services in collaboration with customers, partners, start-ups and industry
  • Support: You’ll be supported by senior management, a buddy and a dedicated program team
  • Connect: Work with talented people across the Bank to build important relationships
  • Community involvement: Make a difference to your world outside work through volunteering.

Awards & recognition

Award logo: The Australian Top 100 award

The Australian Top 100 

Graduate Employer 2020
#1 Banking and Finance sector

Award logo: Australian Financial Review and GradConnection Top 100

Australian Financial Review  & GradConnection Top100 Graduate Employers Ranking

Graduate Employer 2020
#9 Most popular Employer 

Award logo: Top Graduate Employers 2019

Top Graduate Employers 2020