What is the issue?

You may have seen recent media reports related to PageUp about their potential security incident. Commonwealth Bank is one of many organisations globally who use this technology provider for recruitment activities. We take the protection of data very seriously and have been working together with international law enforcement, government authorities and independent security experts to fully investigate the matter. We have taken a cautious approach and suspended our use of PageUp’s systems until we are sure PageUp can handle data securely with the level of assurance we require.

 

What is PageUp?

PageUp is a technology provider for recruitment activities which Commonwealth Bank uses in most locations.

What steps have you taken to secure my data?

We take the protection of data very seriously so we’ve taken a cautious approach and stopped using PageUp until we’re assured their systems are safe.

Was my data compromised?

We are waiting on information from our provider, PageUp, regarding their investigations. We take cyber security very seriously and we’re currently fully investigating the matter.

If I'm concerned about this potential incident, what should I be looking out for?

We are waiting on information from our provider, PageUp, regarding their investigations. In the meantime, if you’re concerned about your privacy, head to www.idcare.org for more information.

What if I have more questions?

If you want to find out more about the data issue please call 1800-989-696, option 4.  This line is open business hours, 8am - 6pm AEST.