Commonwealth Bank wins McDonalds EFTPOS tender

8 September 2000

Installation of an average of seven EFTPOS machines per McDonald's restaurant to roll out nationally.

The Commonwealth Bank and McDonald's today announced a joint initiative to roll out EFTPOS terminals in McDonald's restaurants nationwide - the biggest installation of EFTPOS facilities in quick service restaurants (QSR) in Australia.

A tender was issued by McDonald's in March 1998 for the installation of up to 4,800 EFTPOS devices, with an average of seven devices per restaurant.

The tender was won by the Commonwealth Bank Group and the installation and operation of the systems were trialled successfully between March and May 2000. The EFTPOS installation began in July and will be completed in October 2000.

In a move to increase customer access points through an industry leading and innovative partner, the Commonwealth Bank's push to expand its network of distribution channels with McDonald's demonstrates how it is meeting the needs of today's consumers' fast paced lifestyle, specifically their need for multiple transaction points that are safe, fast and easy to use.

Nick Kennett, General Manager Cards and Financing Products, Commonwealth Bank, says: "This alliance with McDonald's is a great example of how two leading national brands can combine their strengths to give customers greater levels of service."

The move reinforces McDonald's position as the leader in the QSR industry and gives the restaurants a further competitive edge.

Guy Russo, Managing Director and CEO McDonald's Australia, says: "McDonald's has a reputation for providing fast, convenient customer service and we see this program as an opportunity to extend the services available to our customers. Most of our customers use EFTPOS as part of their daily lives and we believe this initiative will be strongly supported by them."

The Commonwealth Bank is one of the largest acquirers of card based transactions in Australia, and the alliance between the Commonwealth Bank and McDonald's adds to the 143,000 existing Commonwealth Bank merchant services.

The alliance means that EFTPOS terminals will provide all McDonald's customers with the ability to purchase any McDonald's order with a debit card or a major credit card (Visacard, Mastercard, Bankcard, Diners Club and American Express).

Customers can also withdraw up to $100 cash with each order. EFTPOS transaction fees vary from account to account, as well as between financial institutions.

In this alliance with McDonald's, the Commonwealth Bank is the processor of the credit and debit card transactions undertaken in the restaurants, while all of the EFTPOS terminals and infrastructure is sourced by McDonald's.