CommSec takes out online award for customer satisfaction
26 July 2002
At an Awards dinner hosted by Personal Investor Magazine, Managing Editor Robin Bowerman said that CommSec was the clear winner with the thousands of Personal Investor Magazine readers who completed client surveys, preferring CommSec as their online broker. CommSec is the overwhelming favourite in combining functionality and customer satisfaction.
Michael Blomfield, Chief Operating Officer said "The particular pleasing aspect of this Award was the large survey amongst readers of PI asking how they felt about their online broker. We would like to thank our clients for their wholehearted vote of confidence".
"CommSec has increased its market share through constant product and service innovation" said Michael Blomfield. The importance of the CommSec website cannot be underestimated as it provides the majority of our clients with their preferred way to trade. In June 2002 86% of all CommSec trades were carried out online," he added.