Commonwealth Bank’s NetBank customers get free computer security software

12 November 2007

The Commonwealth Bank will provide its NetBank customers with access to free security software through Computer Associates (CA) as the Bank continues to take the lead over rivals in improving online security.

As part of the initiative, the first 25,000 NetBank customers who register in NetBank will receive CA Internet Security Suite Plus 2008, valued at $69.95 (for a three-user, one-year subscription), which they can download from the internet or load via CD.

"The Commonwealth Bank is committed to ensuring our customers have access to the best online security systems and precautions possible, and that their personal details and finances are safe when transacting online," said Ross McEwan, Group Executive, Retail Banking Services.

"We are the only Australian bank to offer our customers access to 25,000 free PC software bundles and for our NetBank customers who miss out, we will be offering the product for $34.95 which is a discount of almost 50 per cent."

"This is by far the best offer in the market. CA’s internet security provides a strong line of defense against the latest online threats including identity theft, viruses, spyware, spam, and phishing."

Mr McEwan said while research shows more than 80 per cent of NetBank users had PC security software, it was the 20 per cent of users that don’t have the software that the Bank was looking to support.

"Anti Virus software on home personal computers is just one additional security barrier that can provide assurance for customers when banking or transacting online, or generally surfing the web."

In addition to the software, the Commonwealth Bank has delivered an ongoing strategy of fraud prevention initiatives including two factor authentication and improved detection and risk mitigation programs.

"In the past twelve months, NetCode SMS and Tokens, delayed third party payments, BPAY and third party limit changes and an improved Hawk-I fraud detection system have delivered improved levels of security for our customers’ private information and finances," said Mr McEwan.

NetBank customers will be able to register for the free software online through NetBank by completing a quiz.

"CA is delighted to be partnering with the Commonwealth Bank to ensure their NetBank customers have quality PC protection, in particular when consumers are banking online," said, Dean Saunders, Acting Director of home and small office for CA Pacific.

Commonwealth Bank customers will have access to CA Software’s free and local (Australia based) phone and 24 X 7 online technical support for the life of their subscription," said Mr Saunders.

CA Internet Security Suite Plus 2008 includes:

  • Anti-Virus - protects against viruses, worms and Trojan horse programs
  • Anti-Spyware - protects against a wide range of spyware threats
  • Personal Firewall - stops intruders, blocks malicious programs, and helps protect your personal information
  • Anti-Spam - makes sure you get messages from people you know, while redirecting messages from people you don't
  • Anti-Phishing - protects you from phishing attacks, Internet fraud attempts, and malicious websites
  • Parental Controls - allows you to control and manage Internet access for the whole family
  • Data Backup and Transfer - helps you backup and restore your important personal data and PC settings, or transfer them to a new PC


About the Commonwealth Bank
With a market capitalisation in excess of $AUD 70 billion, the Commonwealth Bank (Group) is Australia largest financial institution, providing the most convenient and accessible banking and financial services for all Australians.

With more branches, agencies, ATMs, EFTPOS outlets and 24/7 call centres than any Australian banking and finance competitor, and offering Australia’s leading internet banking service, the Commonwealth Bank is a diverse organisation with a long history in the Australian banking industry.

About CA Home and Small Office
CA Home and Small Office products are offered by leading Internet Service Providers (ISPs) and are used by more than 13 million consumers. The products are based on CA's enterprise-grade solutions and include a full range of security and utility software solutions. CA Home/Home Office products have received industry certification from: ICSA Labs for Anti-Virus; West Coast Labs Checkmark certification for PC Firewall, Anti-Spyware Desktop and Anti-Virus Level 1 and Level 2; Virus Bulletin VB 100 for Anti-Virus; first product to receive Windows Vista™ certification from West Coast Labs (CA Anti-Virus); Microsoft ‘Works with Windows Vista’ certification on all CA Home/Home Office products. For more information, please visit

For more information contact:

Steve Batten
Commonwealth Bank
Phone: 02 9378 2504
Mobile: 0411 080 268