Vision for reconciliation

Commonwealth Bank’s purpose is to improve the financial wellbeing of our customers and communities. Through our Elevate Reconciliation Action Plan (RAP), we are committed to ensuring we achieve our purpose for Aboriginal and Torres Strait Islander customers and communities every day.

Our full program of reconciliation initiatives is available in our Elevate Reconciliation Action Plan.

For more information, contact CommBank’s RAP team at reconciliationactionplan@cba.com.au.

Cultures and community

We recognise the inherent right Aboriginal and Torres Strait Islander peoples have to be involved in decisions that affect their community. We will continually improve the way we consult with Aboriginal and Torres Strait Islander peoples and communities and raise awareness of the aspirations, cultures, rights and achievements of Aboriginal and Torres Strait Islander peoples.

Indigenous rights

Our Elevate RAP is aligned to the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). In championing UNDRIP, we will embed Indigenous rights across our business policy development, business decisions and program activities. We will also extend its application of a rights-based approach to our relationships, projects and decision-making processes relevant to Indigenous peoples and to our RAP.

Cultural capability

A solid foundation of cultural capability is essential to achieving our vision. We work with BlackCard, a Supply Nation-certified business, to deliver our Group-wide Cultural Capability Framework. We are committed to training over 2000 CommBank employees and employees from our community partners over the next three years.

Employee engagement in reconciliation

Through our Yana Budjari Reconciliation Network, we provide an avenue for our people to engage in, and become advocates for, reconciliation. The network commits to building meaningful relationships with Aboriginal and Torres Strait Islander peoples and communities; learning more about their local cultures and supporting National Reconciliation Week and National NAIDOC Week.

Our Indigenous Employee Network provides an opportunity for Aboriginal and Torres Strait Islander employees to build strong relationships, coordinate events to increase networking and collaboration and provide input into relevant strategies.

Education and careers 

We will achieve Indigenous employment parity (3 per cent of our domestic workforce) by December 2026. In achieving this target, we will invest in education and career pathway opportunities to ensure Aboriginal and Torres Strait Islander peoples have equal access to roles that will make up the workforce of the future, while ensuring our workplace is open, inclusive and respectful.

Education partnerships

In order to achieve this target, we partner with Australian Indigenous Mentoring Experience (AIME)Australian Indigenous Education Foundation (AIEF) and CareerTrackers to ensure students are equipped with the skills and knowledge they will need to thrive in that future world. We also recognise the importance of developing leadership skills and are working with Just Reinvest to support their “Warrior Spirit” Youth Leadership and Team Building Program.

Indigenous careers program

Our Indigenous Careers team works across the business to ensure we’re growing talent internally and that Aboriginal and Torres Strait Islander employees are supported to achieve their personal and career aspirations.

Lean more about our Indigenous Careers Programs.

Financial wellbeing

We will achieve our target of 3 per cent of total annual domestic contestable spend being with Indigenous-owned businesses by FY24 and provide support to Aboriginal and Torres Strait Islander customers, businesses and communities to achieve their financial goals and prepare for the unexpected.

Supplier diversity

As a founding member of Supply Nation, we’re committed to ensuring our procurement processes, policy and Supplier Code of Conduct recognise and/or consider the rights of Indigenous peoples.

Learn more about our Supplier Diversity Programs.

Indigenous banking

Our team of accredited Indigenous Banking Specialists provide Aboriginal and Torres Strait Islander organisations with a personalised service that recognises their unique circumstances. We have a range of banking solutions for our customers in very remote Australia, including our dedicated ICAL team, which delivers culturally informed banking services to customers in remote communities.

Community partnerships

We partner with Indigenous Consumer Assistance Network (ICAN) to deliver culturally informed financial education to communities, as well as partnering with ICAN Learn to provide scholarships to increase Aboriginal and Torres Strait Islander peoples attaining a Diploma of Financial Counselling.

We work with Jawun to support the cultural, social, political and economic aspirations of Aboriginal and Torres Strait Islander peoples and communities.

Our Elevate Reconciliation Action Plan 

The Reconciliation Action Plan (RAP) program is run by Reconciliation Australia, the national expert body on reconciliation in Australia. The RAP is a framework for organisations to realise their vision for reconciliation. Through the program, organisations develop a business plan that documents what they commit to do to contribute to reconciliation in Australia.