Privacy Awareness Week 2015

Privacy Awareness Week 2015

We believe in protecting the privacy of our customers. In support of Privacy Awareness Week, here are our everyday top tips on how to protect your privacy.

Privacy Awareness Week began yesterday and this year’s theme ‘privacy every day’ serves as an ideal reminder of the simple things we can do to protect our personal information online (and not just when it comes to banking).

We’ve always taken privacy very seriously. For example, we use a range of fraud-detection and encryption methods to protect our customers’ information. And dedicated teams are working around the clock to protect your personal information.

Like us, our customers have a strong appetite for the latest and greatest in digital technologies. Our passion is to use these new technologies and bring you exciting ways to engage with us. In doing this, we’re committed to building privacy and security into the DNA of these products.

Some simple ways you can protect your information online:

  1. 1
    Use strong passwords and keep PINs secret

    Passwords and PINs are like keys.  We use them to gain access to social media, email accounts, online banking services and mobile devices. It’s important to use strong passwords and PINs and to keep them secret. Why not check the strength of your NetBank password using the password strength-meter? Simply log on to NetBank and select ‘Change password’ from the ‘More’ menu.  It is also important to make sure you do not record these details anywhere. Changing passwords regularly will keep the bad guys guessing.

  2. 2
    Think twice

    If you find yourself in a situation where someone is asking for your information and you don’t know who they are or how they plan to use your information, it might be best not to provide any information at all. This is especially true for emails! Many people fall victim to emails asking for personal information. Remember:  we will not send you an email asking you to confirm, update or reveal your personal information.

  3. 3
    Be aware

    Being ‘privacy aware’ means being careful about how much information you give out about yourself and being cautious about who you give that information to. This is important when you’re online – especially if you’re on social media. The information you post on social media or send using messaging services might be available to more than just the person (and remember not everyone has good intentions!).

Want to know more? You can view our privacy video or go to our security page to find out more about how we protect your privacy.