What you need to know about Heartbleed
CBA customers can rest assured we are patched against the ‘Heartbleed’ bug.
Update: We have had requests for more technical detail around the Heartbleed bug and we are happy to provide clarification.
NetBank does not (and did not) use OpenSSL. All customer data is safe, so customers do not need to change their NetBank passwords or take any action. We have multiple layers of security in place to protect our customer sites and services. Our security teams constantly monitor and stay abreast of the latest security vulnerabilities and are quick to take any action required to protect our customers.
I’ve had a few friends and customers ask me if they need to be concerned about using NetBank in light of the recent ‘Heartbleed’ OpenSSL vulnerability.
I’m happy to report that our customers can rest assured we are patched against the ‘Heartbleed’ bug and you do not need to change your NetBank password. This is a testament to the hard work of our security teams who constantly monitor and stay abreast of the latest security technologies, trends and updates.
We also offer all our NetBank customers a 100 percent security guarantee provided you keep your NetBank client number and password secure and notify us immediately of any suspicious activity on your account.