Getting started

For new BPAY® customers, download the following documents to help with your application:

For existing BPAY® Billers wishing to transfer their biller code to CommBank from another financial institution, download the:

CRN Generator Tool

Generate Customer Reference Numbers (CRNs) to identify each of your customers and invoices to allow for easy reconciliation of payments.

Windows Users, download the Windows CRN Generator tool

MAC Users, download the MAC CRN Generator tool

Templates and Logos

Follow the guidelines and use the templates to set up your invoices in line with BPAY®

BPAY® in CommBiz

For help managing BPAY® in CommBiz view the Step by Step guides:

You can now pay your bills via BPAY® in CommBiz. Click here for a demonstration of this service.