Go to Payables > Transaction Group Status List to find the status of the transaction.
If the status of the transaction is awaiting authorisation. An Authoriser can reject the transaction:
If the Authorised transaction is authorised scheduled. The User who authorised the transaction will need to remove their authorisation:
Once authorisation has been removed, an authoriser can reject the payment:
If the transaction has been Processed you won’t be able to reject or cancel the transaction on CommBiz. Contact the CommBiz Helpdesk on 13 23 39, we may be able to help you cancel or recall the payment (see the Keeping track of payments guide).