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2012 2013 2014 2015 2016

People Data

Full-time equivalent employees
44,844 44,969 45,511 45,948 45,223
2012 2013 2014 2015 2016
44,844 44,969 45,511 45,948 45,223

The full time equivalent (FTE) employees includes all employees of the Group. FTE captures full-time, part-time, job sharing employees, employees on extended leave and contractors. One full-time equivalent is equal to 38 working hours per week.

Employee Engagement

80% 80% 81% 81% 77%
2012 2013 2014 2015 2016
80% 80% 81% 81% 77%

The index shows the proportion of employees replying with a score of 4 or 5 to four engagement questions. These questions relate to satisfaction, retention, advocacy and pride on a scale of 1-5 (5 is "Strongly Agree", 1 is "Strongly Disagree"). The result captures the responses of CBA employees only.

12.9% 10.2% 10.2% 10.2% 11.3%
2012 2013 2014 2015 2016
12.9% 10.2% 10.2% 10.2% 11.3%

Employee turnover refers to all voluntary exits of permanent employees as a percentage of the average, permanent headcount paid directly by the Group (full-time, part-time, job share or on extended leave), excluding ASB and Sovereign.

Diversity

60.5% 59.9% 59.2% 58.5% 58.0%
2012 2013 2014 2015 2016
60.5% 59.9% 59.2% 58.5% 58.0%

Percentage of roles that are filled by women, in relation to the total headcount as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group, excluding ASB and Sovereign.

42.0% 42.0% 42.9% 43.2% 43.6%
2012 2013 2014 2015 2016
42.0% 42.0% 42.9% 43.2% 43.6%

Percentage of roles at the level of Manager and above (including Branch Managers) that are filled by women, in relation to the total headcount at the level of Manager and above as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group, excluding ASB and Sovereign.

2012 2013 2014 2015 2016
30.9% 30.3% 31.8% 33.9% 35.2%

Percentage of roles at the level of Executive Manager and above filled by women, in relation to the total headcount at this level as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group, excluding ASB and Sovereign.

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Number of executive and non-executive directors on the Commonwealth Bank of Australia Board as at 30 June.

27% 33% 30% 27% 33%
2012 2013 2014 2015 2016
27% 33% 30% 27% 33%

Percentage of female directors on the Commonwealth Bank of Australia Board as at 30 June.

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2012 2013 2014 2015 2016

< 25 years
10.8% 9.8% 9.4% 8.9% 8.3%

25-34 years
35.7% 36.6% 36.9% 36.9% 35.9%

35-44 years
29.2% 29.1% 28.8% 29.1% 29.5%

45-54 years
17.5% 17.4% 17.7% 17.8% 18.5%

55-64 years
6.4% 6.6% 6.8% 6.8% 7.2%

65+ years
0.4% 0.5% 0.4% 0.5% 0.6%

Age Diversity FY16

  • <25 years
  • 25-34 years
  • 34-44 years
  • 45-54 years
  • 55-64 years
  • 65+ years

Breakdown of permanent employees (full-time, part-time, job share or on extended leave) and those contractors paid directly by the Group, by their age as at 30 June of that year, excluding ASB and Sovereign.

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Ethnic Diversity FY16

  • Australian peoples
  • Non-Australian peoples

The ethnicity of respondents who chose to nominate the ethnicity they most strongly identify with in the People & Culture Survey. The surveyed population is the same as the 'Employee Engagement Index - CBA'.

Flexibility

40.3% 42.8% 43.8% 44.5% 43.4%
2012 2013 2014 2015 2016
40.3% 42.8% 43.8% 44.5% 43.4%

The proportion of employees replying with a score of 4 or 5 to the question on 'My manager allows me the flexibility I need to meet my work goals and personal needs.' The surveyed population is the same as the 'Employee engagement index - CBA'.

23.8% 20.8% 20.7% 20.1% 19.8%
2012 2013 2014 2015 2016
23.8% 20.8% 20.7% 20.1% 19.8%

The number of employees at 30 June who are employed on a part-time or job share basis, as a percentage of permanent employees (full-time, part-time, job share or on extended leave) and those contractors paid directly by the Group, excluding ASB and Sovereign.

Human Capital Development

127 95 131 114 119
2012 2013 2014 2015 2016
127 95 131 114 119

The number of graduates who accepted and commenced in a graduate position with the Group during the year ended 30 June.

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Training Hours 2014 2015 2016
Executive Managers and above 36,308 45,817 89,771
Others 679,542 898,040 908,310
Grand Total 715,850 943,857 998,081
Total completed training hours recorded in our learning management system 'PeopleLink' as at 30 June. Training hours are allocated to each training item such as face-to-face or online training. 'Executive Managers and above' includes Executive Managers, General Managers, Executive General Managers and the Chief Executive Officer and 'Others' include team managers and team members.
Training Hours per Employee 2014 2015 2016
Executive Managers and above 38.8 46.6 74.0
Others 23.4 29.9 32.0
Grand Total 23.9 30.5 34.3
Average completed training hours recorded in our learning management system ‘PeopleLink’ as at 30 June. Role Level is defined as per above.
Training Hours 2014 2015 2016
Executive Managers and above 73,231 92,159 130,040
Others 540,756 705,969 712,808
Grand Total 613,987 798,128 842,848
Total completed training hours recorded in our learning management system 'PeopleLink' as at 30 June. Training hours are allocated to each training item such as face-to-face or online training. 'Executive Managers and above' includes Executive Managers, General Managers, Executive General Managers and the Chief Executive Officer and 'Others' include team managers and team members.
Training Hours per Employee 2014 2015 2016
Executive Managers and above 35.3 45.9 74.0
Others 24.6 30.8 32.0
Grand Total 25.5 32.0 34.3
Average completed training hours recorded in our learning management system ‘PeopleLink’ as at 30 June. Role Level is defined as per above.
Training Hours 2014 2015 2016
Executive Managers and above 109,539 137,976 219,811
Others 1,220,298 1,604,009 1,621,118
Grand Total 1,329,837 1,741,985 1,840,929
Total completed training hours recorded in our learning management system 'PeopleLink' as at 30 June. Training hours are allocated to each training item such as face-to-face or online training. 'Executive Managers and above' includes Executive Managers, General Managers, Executive General Managers and the Chief Executive Officer and 'Others' include team managers and team members.
Training Hours per Employee 2014 2015 2016
Executive Managers and above 36.4 46.2 74.0
Others 23.9 30.3 32.0
Grand Total 24.6 31.1 34.3
Average completed training hours recorded in our learning management system ‘PeopleLink’ as at 30 June. Role Level is defined as per above.
2012 2013 2014 2015 2016
- - - - 1,786

Number of employees who have completed ESG learning modules recorded in our learning management system 'PeopleLink' as at 30 June. The ESG learning modules are ESG Risk Fundamentals, ESG Risk Tool and Responsible Investing.

Safety and Wellbeing

2012 2013 2014 2015 2016
2.8 1.9 1.5 1.9 1.2

LTIFR is the reported number of occurrences of lost time arising from injury or disease that have resulted in an accepted workers compensation claim, for each million hours worked by the average number of domestic employees (permanent, casual and contractors paid directly by the Group) over the year. Data is presented using the information available as at 30 June for each financial year.

6.2 6.2 6.1 6.0 6.0
2012 2013 2014 2015 2016
6.2 6.2 6.1 6.0 6.0

Absenteeism refers to the average number of sick leave days (and for CommSec employees, carers leave days) per domestic full-time equivalent (FTE). Absenteeism is the annualised figure as at 31 May each year.