Get all the answers
For all your burning questions, why not visit our FAQ section. It probably already has the answer you need.
Your insurance rights
We're proud to be a signatory to the Life Insurance Code of Practice. This code is part of the insurance industry’s commitment to be open, fair and honest in the way it deals with all its customers, letting you know the standards of customer service you can expect.
Things you should know
As this information has been prepared without considering your personal objectives, financial situation or needs, you should, before acting on it, consider its appropriateness to your circumstances.
Please refer to the Simple Life Product Disclosure Statement (PDS) and the Simple Life Medical Definitions Reference Guide for full benefit details, terms, conditions and exclusions. A Product Disclosure Statement (PDS) for Simple Life is available online or by calling 13 3982 between 8am and 6pm (AEST) Monday to Friday. If you call this telephone number, you may be speaking with customer service representatives from Aegon Insights Australia Pty Limited (“Aegon”) ABN 35 082 524 785 AFSL 236657. Aegon is authorised to issue Simple Life on behalf of AIA Australia.
The issuer and insurer for Simple Life is AIA Australia Limited ABN 79 004 837 861 AFSL 230043 (AIA Australia). AIA is not part of the Commonwealth Bank of Australia (CBA) Group of companies. CBA and its subsidiaries do not guarantee the obligations or performance of AIA Australia or the products it offers