Help & support
Our products are designed for customers who own a domestic building, contents, portable contents or cars in Australia and want to protect themselves against the risk of financial loss or damage if an insured event occurs.
When we develop and distribute our products, we will:
The distribution of our products is subject to the following conditions and restrictions:
Our products are subject to ongoing management, monitoring, assurance and governance to ensure they remain appropriate for our customers. We capture all potential risks, implement controls to prevent risks from occurring, and regularly test controls so that any identified issues or incidents can be appropriately rectified. We must ensure that:
For further information on our product please see our Home or Car Insurance information booklet (PDF) for a list of the insured events, the additional benefits, and optional covers which vary based on what cover you choose. Alternatively, for the full terms and conditions please see our Home or Car Insurance Product Disclosure Statement.