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Frequently asked questions

You are eligible to take part if you apply for a new Retail Credit Card or Personal Liability Business Credit Card, between 1 March – 30 April 2017, are approved and activate your new card by 19 May 2017.

CommBank employees and members of the immediate family (spouse, parent, sibling or child) of employees of CommBank or CommBank’s related entities directly involved in the Promotion and non-residents.

  • You are permitted one entry only per new card activation.
  • Please note that each entrant is eligible to win only 1 x $5,000 Flight Centre gift card.

There are eight (8) draws – all information on draw dates as well as publication dates for winners is included below:

Draw #

Entries included in draw based on credit card activation period

Cut-off date for activation to be entered into the draw

Draw date

Notify Winners

Publication Date


1 March (12am) - 17 March (11.59pm)

17 March 2017 (11.59pm) 

22 March 2017

24 March 2017

3 April 2017


18 March (12am) - 24 March (11.59pm)

24 March 2017 (11.59pm)

29 March 2017

31 March 2017

3 April 2017 


25 March (12am) - 31 March (11.59pm)

31 March 2017 (11.59pm)

5 April 2017

7 April 2017 

17 April 2017


1 April (12am) - 7 April (11.59pm)

7 April 2017 (11.59pm)

12 April 2017

14 April 2017

17 April 2017


8 April (12am) - 14 April (11.59pm)

14 April 2017 (11.59pm)

19 April 2017

21 April 2017

1 May 2017


15 April (12am) - 21 April (11.59pm) 

21 April 2017 (11.59pm)

26 April 2017

28 April 2017

1 May 2017 


22 April (12am) - 28 April (11.59pm)

28 April 2017 (11.59pm)

3 May 2017

5 May 2017

8 May 2017 


29 April (12am) - 19 May (11.59pm) 

19 May 2017 (11.59pm)

24 May 2017

26 May 2017

29 May 2017

For example, Emma applies for her new card on 15 March, is approved, and activates her card on 25 March. She will be included in draw number 3 as per above table.

  • If you are a winner, you will be notified by telephone within two (2) days of the date of the relevant draw above.
  • Results will be published in the public notices section of The Australian newspaper as per the Publication Date section of the table above.
  • Every reasonable attempt will be made by a CommBank representative to contact winners over the phone;
  • If you are a prize winner and do not claim your prize by 10 August 2017, CommBank may select a new winner on 24 August 2017;
  • If applicable, these winners’ names will be published in the public notices section of The Australian newspaper on 28 August 2017.

Gift cards are valid for use within 12 months from the date of issue. Any balance remaining on the gift card as of the expiry date will be forfeited. Gift card extensions are not permitted.

Gift cards can be redeemed for any travel product including airfares, accommodation, cruises, tours, car hire, rail passes, ski passes and travel insurance. Gift cards cannot be redeemed for cash or credit, to purchase gift cards or foreign currency including cash passports.

Yes. Gift card winners will be bound by the Flight Centre Travel Group Gift Card Terms of Use which can be found at

You may choose to redeem the full value of the gift card towards a single booking or towards multiple bookings within the 12 month validity period.

Gift cards cannot be redeemed online, however they can be redeemed over the phone. Simply quote your gift card number when you book over the phone with Flight Centre on 133 133.

If you do not wish to use the gift card yourself, you are most welcome to pass it on to whomever you choose.

You cannot on-sell the gift card or use it to form part of a promotion, as these activities are against the gift card Terms of Use.

Please contact the Flight Centre gift card team on 1300 765 982. 

Flight Centre gift cards can be used at Flight Centre, Escape Travel, Student Flights, Travel Associates, My Adventure Travel and Cruiseabout retail stores within Australia.

For full terms and conditions of the Commonwealth Bank Flight Centre $5,000 Gift Card Credit Card promotion, please see click here.

Things you should know

* Commonwealth Bank Flight Centre $5,000 gift card credit card promotion – Draws are weekly except for the final draw. The Promotion commences at 12:00am (AEDT) on 1 March 2017 and closes at 11:59pm (AEST) on 19 May 2017. To enter, you must apply for a CommBank personal/consumer or personal liability business card credit card by 30 April 2017 activate your new card by 19 May 2017. There will be Eight (8) prizes (one prize per draw). Each prize is a Flight Centre gift card valued at $5,000 AUD each. Each winner will be bound by the Flight Centre Travel Group Gift Card Terms of Use which can be found at The computerised draws will be conducted at 4pm (Sydney time) at Level 2, Commonwealth Bank Place – South Building, 11 Harbour Street, Sydney NSW 2000 on the following dates: Cards activated from 1 March to 17 March 2017 – drawn 22 March 2017; cards activated from 18 March to 24 March 2017 – drawn 29 March 2017; cards activated from 25 March to 31 March 2017 – drawn 5 April 2017; cards activated from 1 April to 7 April 2017 – drawn 12 April 2017; cards activated from 8 April to 14 April 2017 – drawn 19 April 2017; cards activated from 15 April to 21 April 2017 – drawn 26 April 2017; cards activated from 22 April to 28 April 2017 – drawn 3 May 2017; cards activated from 29 April to 19 May 2017 – drawn 24 May 2017. Winners will be published in The Australian on the following dates: 3 April 2017; 17 April 2017; 1 May 2017; 8 May 2017 and 29 May 2017. The Promoter is Commonwealth Bank of Australia ABN 48 123 123 124 of Commonwealth Bank Place – Level 2, South Building, 11 Harbour Street, Sydney NSW 2000. Authorised under NSW Permit No: LTPS/17/10942, ACT Permit No: TP TP17/00101 and SA Permit No: T17/100. For full terms and conditions click here.