Lock your card in 4 easy steps on the CommBank app
Open the CommBank app and tap the Cards icon on the home screen.
Log on securely (if you haven’t already).
Swipe to choose the credit card you want to lock, then tap to manage your card settings.
Select the lock, block or limit feature you’d like to activate. To temporarily lock your card, tap the Lost, stolen or damaged card button.
Lock your card in 4 easy steps using NetBank
Select Credit card settings to lock international or contactless card payments, limit spend, block ATM cash advances or set a spending cap. To temporarily lock your card, go to Lost, stolen or damaged cards.
Go to Settings.
On the Card settings page, click on the pencil icon, then select Lock on the features you’d like to activate.
Things you should know:
Lock, Block, Limit does not apply to transactions that are flagged as recurring (e.g. direct debits) and transactions not sent to us for authorisation. Except for the spending cap, transactions made via Tap & Pay set up on a compatible smartphone or via a PayTag are not blocked. Some transactions made via CommBank branches, telephone, online or mobile banking, including transfers to other accounts, bill payments, and assisted cash withdrawals are also excluded. Other conditions apply. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.