CommBank's Emergency Assistance is for personal and business customers affected by natural disasters, like bushfires, floods and storms. The support may include loan restructuring and waiving of selected fees and charges.
We understand that each customer will have different needs and we encourage affected customers to call 1800 314 695 or visit any branch to discuss their individual circumstances. If you're a business customer, please call 1800 314 695 or your dedicated CommBank relationship manager.
Our team are ready to help with your financial concerns and enquiries.
Our Emergency Assistance can include:
In March 2021, we announced measures to provide financial assistance and support to help communities affected by the floods in New South Wales and Queensland. Read more about our Flood Recovery Support.
As the advice on this page has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. Terms and conditions are available here and should be considered before making any decision. Fees and charges may apply.
