How do I cancel my Loan Protection policy?
Last updated 07 June 2018
If you’d like to cancel your policy, you can:
- Call 13 3982 between 8am - 8pm, Monday - Friday (Sydney/Melbourne time)
- Visit your nearest branch
Your cover will end on the day we receive your cancellation request. The policy doesn’t have any cash value.
New applications for Personal Loan Protection (PLP) will not be accepted from 7 June 2018 . If you choose to cancel your cover, you won’t be able to purchase PLP in the future and you won’t be able to make a claim for an event that occurs after the policy is cancelled.
Important information: This advice has been prepared without considering your objectives, financial situations or needs. Before acting on the advice, please consider its appropriateness to your circumstances.
Loan Protection is issued by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 (CMLA) and is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. A Product Disclosure Statement (PDS) for Loan Protection is available online, from any Commonwealth Bank branch or by calling 13 3982 and should be considered in making any decision about Loan Protection. You can also download our Financial Services Guide (FSG).