Last updated 29 June 2017
If you can't find the answers you’re looking for call 13 2221 for general alert enquiries. Alternatively, call 13 1998 for any Business Transaction Account enquiries.
Things you should know
* Our new Real-time Alerts service is available for selected Business Transaction Account, Streamline Account, Smart Access Account and Complete Access Account holders at this time.
The Bank does not charge for the NetBank Alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Alerts may be suspended by the Bank at any time without notice. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
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