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How do I contact the Customer Verification Services Team?

Last updated 25 September 2017


To contact Customer Verification Services you can call the numbers below. Customer Verification Services will call you to verify your identity and collect tax residency information. 

These contact numbers are for Customer Verification Services queries only. Look here for general help & support

If you need to get in touch with us for Retail Banking Services related matters please contact:

  • From Australia call 1300 077 141 between 9am – 5pm, Monday – Friday (your local state time) 

If you need to get in touch with us for Business and Private Banking related matters please contact:

  • From Australia call 1300 042 973 between 9am – 5pm, Monday – Friday (your local state time)

If you need to get in touch from overseas call +61 2 9283 6096 between 9am – 8pm, Monday – Friday (Sydney/Melbourne Time). Call charges may apply. 

 

 

 

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