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How do I contact the Customer Verification Services Team?

Last updated 14 October 2016


These contact numbers are for verification queries only. Look here for general help & support.

Our Customer Verification Service team will call you to confirm your identity.

If you need to get in touch with us:

  • From Australia call 1300 077 141 between 9am – 5pm, Monday – Friday (your local state time)
  • From overseas call +61 2 9283 6096 between 9am – 8pm, Monday – Friday (Sydney/Melbourne Time). Call charges may apply.


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