Is it possible to get an emergency claim payment to cover some immediate expenses?

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Last updated 03 February 2016

Yes, we’ll make emergency payments in some situations. This decision is subject to us accepting your claim and us assessing your particular situation.

Please call us on 13 2324 if you need to talk to someone about emergency payments.


Important information: Home Insurance is provided by Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CommInsure is a registered business name of CIL. CIL is a wholly owned non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers. This information is provided by CIL and where we refer to ‘we’, 'us' and ‘our’, we mean CIL. You can download a Product Disclosure Statement (PDS) and Financial Services Guide (FSG) or call us on 13 2423 for a paper copy.

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