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Will my No Claim Discount (NCD) or rating be affected if I make a windscreen or window glass claim?

See all Car insurance FAQs

Last updated 28 March 2017

No, your NCD or rating won’t be affected if you’re claiming for accidental damage to your windscreen or window glass (including sunroof glass) only.

You’ll need to pay an excess for the claim, unless you have selected the Cover Option ‘Removal of excess for glass damage’

If you need to make a windscreen or window glass claim, you can book an appointment online with our preferred supplier O’Brien® to repair or replace your vehicle’s glass. Find out more.



Important information: Car Insurance is provided by Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CommInsure is a registered business name of CIL. CIL is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers. This information is provided by CIL and where we refer to ‘we’, 'us' and ‘our’, we mean CIL. You can download the Product Disclosure Statement (PDS) and Financial Services Guide (FSG) by clicking on the links, or by calling us on 13 2423 for a paper copy.


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