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How do I modify or cancel my NetBank future dated scheduled transactions?

See all Transfers & BPAY FAQs

Last updated 06 June 2017


On an existing NetBank scheduled transfer or bill payment, you can modify the

  • Amount
  • Frequency
  • Account you're paying from
  • Transaction description


To change the To account or Biller you're paying, you'll need to delete the schedule and create a new one. Any modification to your scheduled transactions must be done before 5 am (Sydney / Melbourne time) on the day it's due.


To modify or delete a scheduled transfer:

  1. Log on to NetBank
  2. Go to the Transfers tab, then select Scheduled transfers
  3. From the I want to… drop-down menu to the right of the scheduled transfer you need to change, select Update or Delete and then click Go
  4. Make your changes and Confirm


To modify or delete a scheduled BPAY bill payment:

  1. Log on to NetBank
  2. Go to the BPAY tab, then select Scheduled bill payments
  3. From the I want to… drop-down menu to the right of the scheduled bill payment you need to change, select Modify or Delete and then click Go
  4. Make your changes and Confirm


Note:
To modify any Automatic Funds Transfers (AFTs) that were set up in a branch or over the phone, please call us on 13 2221 at any time or visit any Commonwealth Bank branch. For direct debits, please speak to the relevant service provider (e.g. Energy Australia, Optus, Telstra, etc.).

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