How do I check the balance of my Mastercard gift card?
Last updated 26 April 2017
To check the balance of your Commonwealth Bank gift card, you can:
If the gift card number starts with 533838:
- Visit Commonwealth Bank Mastercard Gift Card www.commbank.com.au/prepaidcard to activate, or
- Call the Customer Support Line on 1800 214 212, 24 hours a day, 7 days a week.
If the gift card number starts with 529529:
- Visit www.commbank.com.au/giftcard to activate, or
- Call 13 1661 (or + 61 2 9921 5075 outside of Australia), 8am – 8pm Monday to Friday, Sydney/ Melbourne time. International call charges apply if you call from overseas.