- I have the CommBank app and my phone or tablet has been lost or stolen. What do I do?
- Can I register for the CommBank app on more than one device?
- What do I need to use the CommBank app?
- How do I make a Tap & Pay card a favourite?
- How do I make a Tap & Pay purchase on an Android smartphone with NFC?
- How do I set up Tap & Pay on my eligible Android smartphone with NFC?
- How secure are Tap & Pay transactions?
- Can I link my AMEX or Keycard to Tap & Pay?
- Why am I unable to link my cards to Tap & Pay?
- What is Tap & Pay?
- How do I add an additional Tap & Pay card on my eligible Android smartphone with NFC?
- How do I remove a Tap & Pay card on my supported device?
- What Android devices are supported for Tap & Pay?
- What if my CommBank PayTag is lost, stolen or damaged?
- What is the maximum I can spend using Tap & Pay if you have an eligible Android phone with NFC?
- How do I order and activate my CommBank PayTag?
- How do I change a PIN for my Tap & Pay cards?
- Someone has paid me through the CommBank app. How do I collect the payment?
- What is a CommBank PayTag?
- How can I update my operating system to get the latest version of the CommBank app?
- Do I need to be registered for the CommBank app to receive mobile payments?
- How secure is the CommBank app?
- How long do I have to collect a mobile payment?
- How do I make a payment to a mobile number using the CommBank app?
- How will the recipient know that I’ve sent them a payment through the CommBank app?
- I’ve paid someone through the CommBank app. How long does it take for the recipient to receive the funds?
- What happens to my money when I make a payment to a mobile?
- How do I make a payment to a mobile number using the CommBank app?
- Will I get a receipt when I send a payment to a mobile using the CommBank app?
- How do I know the SMS I’ve received is genuine?
- How do I cancel Tap & Pay on my supported device?
- Does the CommBank app support the VoiceOver (iOS) or TalkBack (Android) accessibility function?
- The mobile number I have linked to the CommBank app has changed. What do I do?
- How long after the Cardless Cash transaction is initiated in the CommBank app is it valid for?
- What transactions won’t be declined when I have placed a limit per transaction in the CommBank app?
- I’ve paid someone through the CommBank app. How will I know if the recipient has collected the payment ?
- What happens if I enter an incorrect BSB and/or account number when collecting a payment?
- What do I do if I or someone else loses the Cash PIN?
- Is my personal banking information stored on my phone if I have the CommBank app?
- Will a Cardless Cash transaction affect my overall daily card withdrawal limit?
- Do I need to have the CommBank app open to use my CommBank PayTag?
- How do I cancel a Cardless Cash request using the CommBank app?
- How secure is a Cardless Cash transaction?
- How do I cancel a CommBank PayTag?
- What is the Simple balance feature in the CommBank app?
- If my phone or tablet is lost or stolen, can anyone get access to my personal banking information through the CommBank app?
- What should I do if I am selling or giving away my mobile phone or tablet which has the CommBank app or CommBank app for tablet?
- Is my personal banking information stored on my phone or tablet if I have the CommBank app?
- How do I activate a card in the CommBank app?
- What is the daily Cardless Cash withdrawal limit and is there a limit on the number of transactions allowed per day?
- How do I create a Cardless Cash request using CommBank app?
- What are CommBank app notifications?
- What happens when a limit per transaction on a credit card is set in the CommBank app?
- I’ve just paid someone using the CommBank app. What is the best way to let them know what the payment code is?
- How do I set up or change my card PIN in the CommBank app?
- My card has been lost, stolen or damaged. Can I report this using the CommBank app?
- How do I sign up for CommBank app notifications?
- How do I turn off CommBank app notifications?
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