People Data - CommBank Sustainability Report 2014

Sustainability Reporting 2014

People Data

All metrics capture data of the activities owned and operated by the Commonwealth Bank Group (the Group) within Australia, excluding Bankwest unless otherwise stated.

Collapse Full-time equivalent employees
2010 2011 2012 2013 2014
45,025 46,060 44,844 44,969 45,511

The full time equivalent (FTE) employees includes employees of the Group, both domestically and internationally, and its subsidiaries. FTE captures full-time, part-time, job sharing employees, employees on extended leave and contractors. One full-time equivalent hours equal to 38 hours per week.

Expand Employee Engagement Index Score
2010 2011 2012 2013 2014
- - 80% 80% 81%

The index shows the proportion of employees replying with a score of 4 or 5 to questions relating to satisfaction, retention, advocacy and pride on a scale of 1-5 (5 is "Strongly Agree", 1 is "Strongly Disagree"). The result captures the responses of Group employees excluding Bankwest, ASB and Sovereign entities. There is no data available prior to 2012 as in 2012 the Group moved the people and culture survey administration to a new provider.

Expand Employee Turnover (voluntary)
2010 2011 2012 2013 2014
12.73% 12.65% 12.90% 10.60% 10.60%

Employee turnover refers to all voluntary exits of domestic, permanent employees as a percentage of the average domestic, permanent headcount paid directly by the Group (full-time, part-time, job share or on extended leave).

Expand Percentage of women
2010 2011 2012 2013 2014
61.6% 61.0% 60.5% 59.8% 59.9%

Percentage of roles at that are filled by women, in relation to the total domestic headcount as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group.

Expand Percentage of women
in management roles
2010 2011 2012 2013 2014
43.2% 43.6% 42.0% 41.8% 42.9%

Percentage of roles at the level of Manager and above (including Branch Managers) that are filled by women, in relation to the total domestic headcount at the level of Manager and above as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group.

Expand Percentage of women in Executive
Manager and above roles
2010 2011 2012 2013 2014
26.3% 28.2% 30.9% 30.3% 32.8%

Percentage of roles at the level of Executive Manager and above filled by women, in relation to the total domestic headcount at this level as at 30 June. Headcount captures permanent headcount (full-time, part-time, job share, on extended leave), and contractors (fixed term arrangements) paid directly by the Group. Excluding Customs Solutions, CFSPM and Bankwest support units (Bankwest's HR, Risk, Finance and ES Service Operations).

2010 2011 2012 2013 2014
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Breakdown of domestic, permanent employees (full-time, part-time, job share or on extended leave) and those contractors paid directly by the Group, by their age as at 30 June of that year.

2010 2011 2012 2013 2014
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The ethnicity of respondents who chose to nominate their ethnicity in the Employee Engagement Index Survey. The percentages are as a proportion of the 90.6% of survey respondents who chose to nominate their ethnicity. The surveyed population is the same as for the Employee Engagement Index.

Expand Staff working part-time or job-sharing
2010 2011 2012 2013 2014
22.7% 22.4% 23.8% 24.4% 22.4%

The number of employees who are employed on a part-time or job share basis, as a percentage of domestic, permanent employees (full-time, part-time, job share or on extended leave) and those contractors paid directly by the Group, as at 30 June.

Expand Number of graduates
2010 2011 2012 2013 2014
134 161 127 95 131

The number of graduates who accepted and commenced in a graduate position with the Group and the number of candidates who accepted and commenced the Commonwealth Financial Planning Adviser Entry Program during the year up to 30 June.

Expand Lost Time Injury Frequency Rate
(LTIFR)
2010 2011 2012 2013 2014
2.7 2.4 2.8 1.9 1.3

LTIFR is the reported number of occurrences of lost time arising from injury or disease that have resulted in an accepted workers compensation claim, for each million hours worked by the average number of domestic employees over the year. This relates to domestic employees only (permanent, casual and contractors paid directly by the Group). Data is presented using the information available as at 30 June for each financial year. Prior year data is updated due to late reporting of incidents that occurred during the year, or the subsequent acceptance or rejection of claims made in the year. In addition, CFSPM ceased to be an employing entity within CBA during the year, and the workers compensation liability was transferred out of the business. As a result, 2010 has changed from 2.8 to 2.7, 2011 has changed from 2.5 to 2.4, 2012 has changed from 2.7 to 2.8 and 2013 has changed from 1.7 to 1.9.

Expand Absenteeism
(Average days per FTE)
2010 2011 2012 2013 2014
5.9 6.0 6.2 6.2 6.0

Absenteeism is the annualised figure as at 31 May each year. Absenteeism refers to the average number of sick leave days (and, for CommSec employees, carers leave days) per domestic full-time equivalent (FTE).