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Travel / Travel Money Card / Fees and charges

Type of fee or charge
When you pay it
How much it is
Card issue fee
When you open a new Travel Money Card account online through NetBank or the CommBank app (existing CommBank customers only), or in a CommBank branch
$0
Initial load/reload fee
When you initially load/reload funds onto your Travel Money Card or transfer funds from your Travel Money Card to an eligible CommBank account via NetBank or the CommBank app
The rate applicable is the CommBank Retail Foreign Exchange Rate at the time of the conversion. See current rate
Card replacement fee
When you request a replacement card(s) for a lost, stolen or damaged card
$0
Cash withdrawal fee
Whenever you withdraw cash from an ATM or over-the-counter (e.g. cash out at some convenience stores) outside of Australia1
AUD 3.50

You’ll be charged in the currency from which you’re making the withdrawal.

What if the currency I am withdrawing from isn’t AUD?

The Visa exchange rate at the time of the withdrawal will be used to calculate the AUD 3.50 equivalent of the foreign currency.

What will I be charged if I am in Japan and want to withdraw the JPY loaded on my Travel Money Card?

We’ll use the Visa exchange rate at the time to calculate the JPY equivalent of AUD 3.50, and this amount will be applied as the cash withdrawal fee2
Currency conversion on purchases and withdrawals
When you use your card for a purchase or withdrawal in a currency that is not loaded, or when we automatically transfer funds between the currencies on your card to enable the completion of the transaction
The rate applicable is the Visa exchange rate at the time of the conversion plus 3.00%.
Transfer between currencies
When you transfer funds from one currency to another on the same card or to another Travel Money Card account via NetBank or the CommBank app
Transferring from a foreign currency to another foreign currency:
The rate applicable is the CommBank Retail Foreign Exchange Rate at the time of the conversion. The applicable rate will be shown to you when completing the transfer and prior to you confirming.

Transferring from AUD to a foreign currency:
The rate applicable will be the CommBank Retail Foreign Exchange Rate at the time of the conversion. See current rate
Transfer money to another card or account3
When you transfer money from your Travel Money Card to another Travel Money Card or to a CommBank transaction account 
Transferring from a foreign currency to another foreign currency: 
The rate applicable is the CommBank Retail Foreign Exchange Rate at the time of the conversion. The applicable rate will be shown to you when completing the transfer and prior to you confirming.

Transferring from AUD to a foreign currency:
The rate applicable will be the CommBank Retail Foreign Exchange Rate at the time of the conversion. See current rate

Transferring from your Travel Money Card to a transaction account:
The rate applicable will be the CommBank Retail Foreign Exchange Rate at the time of the conversion.  See current rate

Transferring the same foreign currency from one Travel Money Card to another: 
N/A
ATM balance enquiry fee4
When you request a balance enquiry from an ATM
$0

Note: Overseas ATM providers and non-CommBank and Bankwest ATM providers in Australia may charge their own fee
SMS alerts
When we send you alerts or when you request alerts of low card balance via SMS
$0
Emergency cash advance
When you request emergency cash to be issued due to both of your cards having been lost/stolen
$05
Emergency card replacement
When you request an emergency card to be issued while you are overseas if lost/stolen
$05
Card closure
When you ask us to close your Travel Money Cards at a CommBank branch or when your cards are automatically closed by us or post expiry
The rate applicable will be the CommBank Retail Foreign Exchange Rate at the time of the conversion. See current rate

We can help

Things you should know


  • 1     The cash withdrawal fee will not apply to cash withdrawals made in Australia.

    2 This example is for illustrative purposes only.

    3 Transfer is only available to an eligible Commonwealth Bank account in the same name. Any withdrawal or balance enquiry fee will come from the currency for which you are using your card. If this currency is not loaded on your card, the fee will be taken from the first (or sole) currency loaded on your card. Any SMS balance alert fee will come from the first (or sole) currency loaded on your card. As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF 302kb) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF 160kb).

    4 ATM balance enquiries are not available at all ATMs.

    5 Fees may be charged by other parties involved in the delivery of the emergency funds.