CommBank app

1. Log on to the CommBank app
2. Tap Cards > then swipe across to find the right card
3. Tap Activate card

NetBank

1. Log on to NetBank
2. Select the account linked to your card
3. Select View all card settings (Manage my card)
4. In the Card dropdown menu, select the card you want to activate
5. Select Activate, this option only appears if the card is able to be activated. If the button does not appear, then the card may already be active.
6. Enter and check the card CVV/CVC, or depending on your card, the last 4 digits of your card number
7. Choose and confirm your PIN
8. Click Get NetCode, then enter the NetCode received via the CommBank app or SMS and click Verify.

Don't see what you're looking for?

If the instructions on this page don't match what you see in NetBank, you may be using a different version of NetBank.

View support guides for your version of NetBank

Keep in mind

• To activate your card online, you need to be registered for NetBank or the CommBank app
• Not all replacement cards need to be activated. Tap cards on the CommBank app home screen to see your active cards
• A primary cardholder needs to activate both their own card and the secondary cardholder’s
• If you hold a Power of Attorney or Financial Manager Order and the customer doesn’t have capacity to manage their own finances, you can activate a card on their behalf by visiting any CommBank branch in person.