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Planned maintenance

  • Ceba and Messaging will be undergoing maintenance between 11:00 pm Thursday 29 January and 2:00 am AEDT Friday 30 January.

    The platform may not function as usual, and you may see unexpected errors during this time if you message us. Where possible, message us before or after the scheduled maintenance period.

    Thank you for being patient during the maintenance period.

    If you want to report your lost/stolen card or believe you have been the victim of a fraud or scam during this time, please call us on 13 2221.

Branch updates

To help support customers impacted by the bushfires in Victoria, we have mobile branches in the following regions:

- Yea - pop-up service centre, 3 Hood Street, Yea

  (Paddock behind Hood St Police Station. Access via the back car park of FoodWorks)

Open until 6 February 2026

9:30am to 4pm Monday-Friday

 

- Alexandra - Mobile service hub at Alexandra Shire Hall, 55 Grant Street, Alexandra

Open until 30 January 2026

9:30am to 4pm Monday- Friday

 

For support after these dates please visit our nearby branches in Euroa, Seymour and Mansfield or call our dedicated emergency support line on 1800 314 695.

Public holiday service availability

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