Financial support guide

Your personal and financial wellbeing is our priority in these uncertain times. Whether you’re experiencing business hardship, reduction or loss of income or are navigating how to help your employees, this guide helps explain what’s on offer, to help alleviate the stress. 

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Coronavirus support for business customers

Defer a business loan

Unless customers advise us not to, we will automatically defer BetterBusiness Loan and Equipment Loan principal and interest repayments for eligible business and community customers with total lending limits up to $5 million, in April, May and June 2020. We’ll contact customers around the end of this repayment deferral period to confirm whether they need a further three-month deferral in line with the ABA loan deferral arrangements.

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Defer your home loan

Home loan customers requesting financial assistance during this time will be able to defer their repayments, with interest capitalised, for up to six months. For the duration of the support period no repayments are required. However during this time, interest and charges will add to the loan balance. At the end of the support period, your required repayment amount will increase so you repay the total balance over the remaining loan term (including interest and charges added to the balance during the support period).

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Take a new loan

We're offering an unsecured loan of up to $250,000* (lending criteria applies) with no establishment or account fees, and no repayments required for six months for business with less than $50 million annual turnover. For the first 6 months, interest will be deferred and capitalised at a reduced variable rate of 5.5%, reducing to 4.5% on the 3rd April 2020. From 6 months, principal and interest repayments will be required. 

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Waive your Merchant Fees

We will automatically waive Merchant fees for eligible business customers with an EFTPOS device or eCommerce facility, in March, April and May 2020.

Other Merchant customers requiring financial assistance during this time will also be able arrange to waive their fees for 90 days.

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Access your banking anytime, anywhere

Many of the tools and technology you already use make it possible for you to manage your business remotely, so you can keep things running as smoothly and simply as possible even as things change. 

See online tools

Latest government support for your business

Visit the Treasury website

Latest industry insights on coronavirus

Tools, support & how to get help

Find a business banking specialist

Visit a branch or call us on 13 19 98.

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Small business energy saver

Cut the energy costs of your small business with the Business Energy Advice Program (BEAP) – a free, independent energy advice service. 

Help for your business product

What's new for business customers

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Home Loans for business owners

We're here to help you, whatever your home buying needs and for however you do business.

Foreign Exchange Risk Management Solutions

See how we could help you protect your business from the highs and lows of foreign currency exchange.

dough

$0 Merchant Terminal rental fee for 6 months

Because who doesn't like saving dough?

Are you in financial difficulty?

Things you should know

* These products are only available to approved business customers and for business purposes only. This offer cannot be used to refinance existing debt or purchase an asset. Applications for finance are subject to the Bank's eligibility and suitability criteria and normal credit approval processes. View our current Terms and Conditions for Business Finance and consider them before making any decision about these products. For current interest rates, visit Business banking rates and fees. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945.

As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. View our Financial Services Guide (PDF 59kb).

These products are only available to approved business customers and for business purposes only. Applications for finance are subject to the Bank’s eligibility and suitability criteria and normal credit approval processes. View our current Terms and Conditions for Business Finance and consider them before making any decision about these products. For current interest rates, visit Business banking rates and fees. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945.